Warranty returns

Request UPS number

Below you can request a country-specific TC Group International (TCGI) UPS number for the purpose of returning a product under warranty to a local TCGI service center for warranty service.

Please only use this form if your country of origin appears in the dropdown menu below and you are a TCGI authorized reseller. If your country of origin does not appear in the dropdown menu below, please get in touch with the Sales Team who can advise further.

Please note: Determining whether a product under warranty qualifies for warranty service is at the sole discretion of the local TCGI service center, and this can often only be determined afterthe product has been received by the service center.

1. Please select your country of origin:

2. Customer number:
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3. Your email address:

4. Product serial number: